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niche.ltd · Knowledge Base

Every answer, one search away.

60+ step-by-step guides covering every tool — KeySpy, ScribeAI, PPC Analytics, COSMO Score and all 10 marketplaces. Find exactly what you need, in seconds.

KeySpyCompetitor ASIN keyword research
ScribeAIListing score & AI optimization
PPC AnalyticsACOS, bid rules & dayparting
MarketplacesAmazon · Walmart · TikTok · Etsy
60+tool guides
18video walkthroughs
<8hPro support SLA
Getting started

New here? Start in the right order.

These four steps get most new sellers from setup to first keyword win in under 30 minutes. No experience required.

Popular guides

Answers before a ticket.

Use the search bar or filter by category to find step-by-step guides for every tool and workflow.

KeySpy4 min read

Find competitor keywords from any ASIN.

Paste an ASIN, choose the marketplace, review organic and sponsored rankings, then export winners to ScribeAI.

Open guide
ScribeAI5 min read

Improve a listing score that is stuck.

Check missing target keywords, character limits, backend terms and marketplace rules before regenerating the listing.

Open guide
PPC6 min read

Turn wasted ad spend into action.

Use ACOS, spend with zero sales and weekly AI actions to add negative keywords, adjust bids and schedule dayparting.

Open guide
Chrome Extension3 min read

Install the Amazon intelligence overlay.

Enable the extension, open an Amazon product page, then use Niche Score, KeySpy and revenue estimates without tab switching.

Open guide
Billing4 min read

Understand plans, limits and upgrades.

Compare Free, Starter, Pro and Business, then choose the plan that matches your research volume and team access needs.

Open guide
API5 min read

Set up Business team workflows.

Add sub-accounts, configure API access, prepare exports and route team questions through one support path.

Open guide
COSMO Score5 min read

Optimize your listing for Amazon Rufus AI.

COSMO Score measures how well your listing communicates with Amazon's AI. Learn which fields matter most and how to raise your score above 80.

Open guide
Walmart6 min read

Get started with Walmart seller tools.

Walmart KeySpy, Product Research, WFS Calculator and Cross-listing work together. Here is how to set up your first Walmart workflow.

Open guide
TikTok Shop5 min read

Find trending TikTok products and measure GMV.

Use Trending Products, Creator Discovery and LIVE Analytics together to identify what is selling and who is selling it before the trend peaks.

Open guide
Etsy4 min read

Run a full Etsy keyword and listing audit.

Etsy KeySpy surfaces competitor tags and search volumes. Send winners to Listing Optimizer and use Fee Calculator to confirm margins before publishing.

Open guide
Bid Manager5 min read

Automate bids with rules and time schedules.

Set Bid Manager rules to pause high-ACOS keywords and scale winners automatically. Add Dayparting to increase bids during peak conversion hours.

Open guide
KeySpy TR4 min read

Use KeySpy on Amazon Turkey (amazon.com.tr).

Select the TR marketplace, paste a local ASIN or URL and pull Turkish-language keywords with SP-API volume data. Supports all 9 Amazon regions.

Open guide
Billing3 min read

Cancel, downgrade or change billing period.

Cancel anytime from account settings. Annual plans refund the unused portion within 14 days. Downgrades take effect at the next billing cycle.

Open guide
Chrome Extension3 min read

Chrome Extension not loading on product pages.

If the Niche overlay does not appear, check site permissions, reload the extension from chrome://extensions and confirm you are on a supported Amazon domain.

Open guide
KeySpy4 min read

Export keywords to CSV or send to ScribeAI.

Select organic or sponsored keywords, choose send to ScribeAI for instant listing import or download CSV for manual campaign builds in Seller Central.

Open guide
ScribeAI4 min read

Optimize a Walmart listing with ScribeAI.

Walmart rules differ from Amazon: 75-character title limit, no emojis, Key Features format for bullets. ScribeAI enforces these rules automatically during scoring.

Open guide
API6 min read

Generate an API key and connect your integration.

Go to Account > API Access, generate your key and review rate limits. Business plan includes up to 5 sub-accounts and webhook support for live data pulls.

Open guide
Dayparting4 min read

Schedule bids by time of day with Dayparting.

Analyse your conversion data by hour, then set Dayparting to increase bids during peak windows and pause or reduce during low-converting periods automatically.

Open guide
Troubleshooting

Fix the common blockers first.

Most issues can be resolved in under 5 minutes. Start here before opening a ticket — the fix is usually one step away.

KeySpy shows no results for an ASIN.

Most lookup issues come from marketplace mismatch, private listings or unsupported URLs.

  • Confirm the ASIN and country marketplace.
  • Try the product URL instead of copied text.
  • Check whether the listing is live and indexed.

ScribeAI score stays below 50%.

The score usually needs better keyword coverage and marketplace-safe title structure.

  • Add missing target keywords from KeySpy.
  • Review title, bullets and backend terms.
  • Regenerate after removing duplicate phrases.

PPC ACOS looks too high.

Start with spend that produced no sales, then move budget into proven search terms.

  • Review negative keyword suggestions.
  • Check dayparting windows and bid rules.
  • Compare ACOS by keyword and campaign.

Chrome Extension does not appear on Amazon pages.

If the niche.ltd overlay is missing, it's almost always a permissions or extension state issue.

  • Open chrome://extensions and confirm the extension is enabled.
  • Click the extension icon and check site permissions include amazon.com.
  • Reload the product page after granting permissions.

Cannot log in or access my account.

Login issues are usually a browser cache problem or an account that was registered with a different email.

  • Try an incognito window to rule out cached session issues.
  • Use the Forgot Password flow to reset via your registered email.
  • Contact support with the email address used at registration.

BSR or sales estimates look outdated.

Data freshness depends on the marketplace and plan. Some fields update daily, others on a longer cycle.

  • Check the 'Last updated' timestamp on the product card.
  • BSR history reflects Keepa API data — gaps are normal for low-traffic ASINs.
  • If data is consistently stale, submit a ticket with the ASIN and marketplace.

ScribeAI shows an error or won't generate.

Generation errors are usually caused by a timeout or an empty keyword list.

  • Confirm at least one target keyword is entered before generating.
  • Wait 30 seconds and click Regenerate — transient timeouts resolve on retry.
  • If the error persists, clear the keyword list and re-import from KeySpy.

Etsy keyword search returns no data.

Etsy tool queries need a valid listing URL or shop name, not a search phrase.

  • Paste a full Etsy listing URL (etsy.com/listing/…) instead of a search term.
  • Confirm the listing is active — sold-out or removed listings return empty.
  • Try the shop URL to pull top-performing tags from the seller level.

Walmart product search returns nothing.

Walmart data is AI-generated and may have query limits on lower plans.

  • Try a shorter, broader search term rather than a long-tail phrase.
  • Check your plan's Walmart search quota in Account > Usage.
  • If quota is not the issue, submit a ticket with your search term.
Support by plan

Your plan sets your support lane.

Every plan includes full access to guides and troubleshooting. Paid plans unlock priority queues, shorter response windows and dedicated support paths.

Free
48h target reply

Help Center, guides and community access. Email form for account issues.

  • Full access to all help guides
  • Troubleshooting articles
  • Email support
Get started free
Starter · $29/mo
24h target reply

All guides plus ticket form with tool and marketplace routing.

  • Priority email queue
  • Tool-specific ticket routing
  • Billing and upgrade support
Get Starter
Pro · $79/mo
<8h target reply

Priority support queue for KeySpy, PPC, ScribeAI and marketplace workflows.

  • Priority support queue
  • PPC and listing review on request
  • Screen share on complex issues
  • Onboarding call (first month)
Get Pro
Business · $229/mo
<4h business hours

Dedicated account support for agencies and power sellers with complex workflows.

  • Dedicated account manager
  • API and sub-account support
  • Custom workflow reviews
  • Direct Slack or email line
Get Business

Response times are targets measured during business hours (Mon–Fri, 9am–6pm UTC). Not contractual guarantees.

Contact

Send a cleaner support request.

Include the tool, marketplace, your plan and exactly what you expected to see. The more context you add, the faster we can help.

Which marketplaces are supported?

Niche is built around Amazon, Walmart, TikTok Shop and Etsy workflows. Some tools support every marketplace, while specific tools may depend on plan and data availability.

How does KeySpy to ScribeAI integration work?

KeySpy identifies competitor keywords, then sends selected terms into ScribeAI so the listing optimizer can map them into title, bullets and description.

Can I get help with billing or upgrades?

Yes. Include your account email, current plan and the plan you want to move to so support can route the request faster.

Do Business plans get priority support?

Business plans are designed for agencies and power sellers, with team access, API support and account-level help for larger workflows.

Support ticket

Tell us what happened.

Add enough context so the team can reproduce the issue without going back and forth.

Email support@niche.ltd
Community

Learn with other sellers.

Join sellers from Amazon TR, US, UK, Walmart, TikTok Shop and Etsy. Share strategies, ask questions and get answers from people actually running the numbers.

LIVE EVERY MONTH

Monthly seller Q&A.
Ask anything live.

Join the niche.ltd team every month for a live 45-minute session — tool demos, marketplace strategy, keyword research walkthroughs and open Q&A. Recordings available for all users.

Live tool demos — KeySpy, ScribeAI, PPC Analytics
Open Q&A — ask any seller, tool or marketplace question
Marketplace updates — Amazon, Walmart, TikTok, Etsy news
Session recordings in your account for 90 days
Free for all paid plan users — Starter, Pro and Business
UpcomingJun 12, 2026 · 6:00 PM UTC

KeySpy Masterclass: Finding hidden keywords your competitors rank for

Live walkthrough of reverse ASIN lookup, organic vs sponsored split, keyword export to ScribeAI and campaign build.

UpcomingJul 10, 2026 · 6:00 PM UTC

PPC Waste Audit: Cut ACOS by 30% in one session

Live account audit demo — waste detection, negative keyword workflow, Dayparting setup and Bid Manager rules.

RecordingMay 8, 2026

TikTok × Amazon: Spot a trending product 6 weeks before it peaks

Cross-analysis workflow from TikTok trending discovery to Amazon listing launch — full case study with real numbers.

Seller glossary

Know the terms before you search.

A quick reference for Amazon, PPC and marketplace terms used throughout the niche.ltd platform and guides.

ACOS
Advertising Cost of Sales. Ad spend divided by ad revenue. Lower is better. Target varies by category — 20–30% is typical for established products.
PPC
TACOS
Total Advertising Cost of Sales. Ad spend divided by total revenue (organic + ad). Shows the real impact of ads on overall business health.
PPC
BSR
Best Seller Rank. Amazon's ranking of products by recent sales volume within a category. Lower BSR = more sales. Volatile — check 30-day average.
Research
COSMO Score
niche.ltd's Rufus AI compatibility score. Measures how well your listing communicates with Amazon's AI shopping assistant. Score 80+ targets first-page AI results.
ScribeAI
Niche Score
niche.ltd's 0–100 opportunity score. Combines demand, competition, margin potential and trend momentum. Above 70 = strong opportunity worth pursuing.
Research
Organic vs Sponsored
Organic rank: unpaid search position earned through relevance and sales. Sponsored: paid ad placement. KeySpy shows both for any competitor ASIN.
KeySpy
WFS
Walmart Fulfillment Services. Walmart's equivalent of Amazon FBA. niche.ltd's WFS Calculator compares true margins against FBA side-by-side.
Walmart
GMV
Gross Merchandise Value. Total sales revenue before fees and returns. Used in TikTok Shop analytics to measure creator and product performance.
TikTok
GPM
GMV Per Mille. TikTok creator efficiency metric — GMV generated per 1,000 views. niche.ltd Creator Discovery filters by GPM to find the most efficient partners.
TikTok
Dayparting
Scheduling ad bids by time of day. Increase bids during peak conversion hours, pause or reduce during low-converting windows. Fully automated in niche.ltd.
PPC
Backend Keywords
Search terms added in Amazon Seller Central that are not visible to shoppers but affect indexing. Up to 250 bytes per marketplace. ScribeAI optimises these automatically.
Listing
SP-API
Amazon Selling Partner API. Official Amazon data connection used by niche.ltd for BSR, keyword rank, PPC and sales data. More accurate than scraping-based alternatives.
Platform